Effective May 25, 2018
Synacor, Inc. (“Synacor”) is a global technology company providing Internet solutions to enable clients, media companies and advertisers to build close relationships with consumers on the Internet. We provide and manage websites , and provide hosted email, mobile applications, and other services to and for parties that we enter into written agreements with (“Clients”), as well as provide advertising on our Clients’ websites, in email, mobile applications and to third parties for their websites (collectively, the “Services”). Synacor works to ensure that the Personal Data (as defined below) of its end users, including its Clients’ end users, will be kept safe and confidential.
In addition, Synacor owns and operates the following websites: www.synacor.com, www.synacor.net and 排列三计算器(“Synacor Websites”).
Synacor uses the information collected by and provided to us in order to provide the Services and to improve the quality of the Services, to provide you with customized content according to your preferences, and to provide anonymous aggregate reporting, including disclosing some aggregate information and user statistics to current and prospective clients, advertisers, and content partners in order to describe our Services. The information that we collect depends on how you use our Services and how you manage your privacy controls on your device. Because our offerings and features may change from time to time, the options you have to provide us with Personal Data may change.
Information You Provide to Us
When you create an account with one of our Clients, you provide us with Personal Data that includes your name and a password. You might also provide your phone number or your email address to receive updates or information about our Services or those of our Clients or to be contacted in connection with a job opening at Synacor.
We collect Personal Data (for example, your login credentials or password) via the Client Websites when you choose to provide it to us and/or when we received it from our Clients. In addition, you or our Client may provide demographic information (such as zip code or age), or other information as part of registration, sign-in, completing surveys, requests for product information or otherwise. You can choose not to provide certain information, but then you may not be able to take advantage of many of the special features of the Client Websites. Please note that we do not control the data collected via the Client Websites, we only act as a data processor of this data on behalf of our Clients. As a data processor, we will not share, sell, rent, or trade with third parties for their marketing purposes any Personal Data collected by us, unless you give us consent to do so.
We also collect Personal Data that you provide to us via the Synacor Websites. In this situation we are the data controller. Some examples of situations where you might provide Personal Data to us include:
- Creating an account
- Signing up for email alerts and newsletters
- Completing a form related to one of our products or Services
- Uploading a resume and applying for a job
- Contacting us for technical support or customer service
If you choose to correspond with Synacor through e-mail, Synacor may retain the content of the correspondences, the e-mail addresses and our responses. You may sign-up to receive marketing emails or other communications from us. ?If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you.
Synacor may work with third party service providers to augment some of the information you provide on the Synacor and Client Websites. For example, if you have provided your email address via the Synacor and Client Websites, we may work with a third party data company to determine your age and zip code, and add that information to our database to create more tailored advertising, content and products.
We also store the content you create, upload or receive from others when using our Services. This includes things like the emails you write and receive if you are using our email service and comments you make on blogs. In addition, if any of our Services include user generated content, we will collect any Personal Data contained therein.
Information We Collect as You Use our Services
Apps, Browsers & Devices
When you download and use our Services through our mobile applications, we automatically collect information on the type of device you use, operating system version, and the device identifier.
We send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.
We collect information about your activity in our Services, which we use to enhance your experience when using our Services. This activity information may include:
- Terms you use when conducting an online search
- Videos you watch
- Views and interactions with content and ads
- Voice and audio information when you use audio features
- Purchase activity
- People with whom you communicate via email or share content
- Activity on third-party sites and apps that use our Services
You can contact us at [email protected] to find and manage activity information that we collect from you.
Your Location Information
We collect information about your location when you use our Services, which we use to enhance your experience when using our Services. Your location can be determined with varying degrees of accuracy by:
- Browser or device-provided location information
- IP address
- Information about things near your device, such as Wi-Fi access points, cell towers and Blue-tooth enabled devices
- Zip Code
The types of location data we collect depends in part on your device and account settings. For example, you can turn your Android device’s location on or off using the device’s settings app. You can also turn on location history if you want to save and manage your location information.
Information Collected Automatically
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, domain type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, and to enhance our marketing, analytics, and site functionality. IP addresses also are used to provide us an audit trail in the case of any attempted illegal or unauthorized use of the Synacor and Client Websites or mobile applications.
We use mobile analytics software to allow us to better understand the functionality of our mobile applications on your device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile applications.
Cookies and Web Beacons
Technologies such as cookies, beacons, tags, scripts and other similar technologies are used by Synacor and/or our advertising partners, affiliates, analytics and service providers. These technologies are used in analyzing trends, advertising auditing and reporting, content personalization, administering the sites, tracking users’ movements around the site, and gathering demographic information about the user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
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We partner with third parties to display and manage advertising on the Synacor and Client Websites and mobile applications and to display and manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on those properties in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking //www.networkadvertising.org?or //preferences-mgr.truste.com [or if located in the European Union click here]. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Sharing of Information by Synacor
We will not share your Personal Data with any individuals or non-affiliate companies except in the following circumstances:
With Your Consent: We will share your Personal Data outside of Synacor when we have your consent and only for the specific reasons for which you gave consent.
Legal Reasons: Synacor will share Personal Data if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary:
- To comply with any applicable law, regulation or governmental request for information such as a subpoena, court order or similar legal process.
- To detect, prevent or otherwise address fraud, security, or technical issues.
- To protect against harm to the rights, property or safety of Synacor, its clients and their end users, or the public as required or permitted by law.
External Processing: Synacor provides Personal Data to its affiliates and other trusted businesses or persons to process the Personal Data for us, based on our written instructions and in compliance with law, and any other appropriate confidentiality and security measures. For example, we use service providers to help us with customer support.
Business Transfers: Synacor may transfer any information in our possession to any successor to all or substantially all of its business or assets that concern the Services. We will continue to ensure the confidentiality of your Personal Data.
Aggregation: Synacor may share with our partners (for example, with publishers and advertisers), aggregated usage and demographic information collected via the Synacor and Client Websites, third party web sites, mobile applications, and the Services. However, no Personal Data will be included in these aggregations. We also allow specific partners to collect information from your browser or device for advertising or measurement purposes using their own cookies or similar technologies.
Affiliated Business We Do Not Control: We are affiliated with a variety of businesses that jointly provide products or services with Synacor. When an affiliated business is associated with your transaction, we may share information that is related to such transactions with that affiliated business that is necessary to provide the products and services. We only permit the use of any personal information by these affiliated businesses solely as necessary for such businesses to provide the requested products and services and for no other reason. This will be covered in a written agreement between Synacor and said third-party.
Sharing Your Own Information with Others
If you choose to post comments to blogs, forums, or other editorial sections of the Synacor and Client Websites or mobile applications, any information you submit there can be read, collected, or used by other users of such website. Therefore, when using blogs, forums, other editorial sections of the Synacor and Client Websites or mobile applications, or otherwise posting information online, we urge you to think carefully about including any Personal Data (name, address, passwords, medical information, or otherwise) that might be used to identify you or anyone else. When you publish this information it becomes public and we are not responsible for what others may do with the information you choose to submit through these features.
If a password is used to help protect your accounts and information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.
Information Relating to Children
Neither the Synacor or Client Websites, mobile applications, nor the Services are designed for those 13 years of age and younger. Synacor does not knowingly collect Personal Data from anyone under the age of 13. If Synacor is made aware that it has received Personal Data from someone under 13, it will use reasonable efforts to remove that Personal Data from its records. Children under the age of 13 should not post in any of the blogs, forums, or other editorial sections of the Synacor or Client Websites or mobile applications.
Updating/Accessing/Amending/Correcting Personally Identifiable Information
Synacor collects information under the direction of its Clients, and has no direct relationship with the individuals whose Personal Data Synacor processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly.
If you are a user of Synacor’s Website and would like us to update, correct, delete, export or deactivate any Personal Data that you have provided to us on such website, please send your request to us at?[email protected] and we will process your request within a reasonable period of time after receipt, not to exceed thirty (30) days. Upon your request Synacor will provide you with information about whether or not we hold any of your Personal Data.
We will retain your information and the Personal Data we process on behalf of our Clients for as long as your account is active or as needed to provide you Services. If you wish to cancel your account or request that we no longer use your information to provide you Services contact us at [email protected]. We will retain and use your information and Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Social Media (Features) and Widgets
Synacor has implemented a variety of security measures to protect Personal Data and other information received by Synacor, including containing all personal information behind its secured server network and limiting its accessibility to a limited number of authorized persons who have special access rights to such systems. Anyone with access to Personal Data is subject to strict confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations. We follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once we receive it. We also review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
The Synacor and Client Websites and mobile applications may contain links to other sites. Synacor is not responsible for the privacy practices, the content or the products and services offered by such websites. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your Personal Data by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as Synacor. We encourage you to review the privacy statements of any other service provider from whom you request services. If you click on a link on the Synacor or Client Websites or in mobile applications and visit a third party website you should read that site’s privacy statement before providing any Personal Data.
We utilize framing techniques on some pages of the Synacor and Client Websites to make it appear that the user is still on the Synacor or Client Websites when the user is actually on a third party website. Please be aware that if you are providing your Personal Data on these third party websites that you are providing such Personal Data to these third parties and not to Synacor and that the privacy policies of these third parties will apply to your Personal Data.
When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities to resolve any complaints regarding the transfer of your Personal Data that we cannot resolve with you directly.
Synacor and its subsidiary companies, participate in and have certified their compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.? Synacor is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland in reliance on the Privacy Shield Framework, to the Privacy Shield Framework’s applicable Principles.? To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov/list.
Synacor is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf.? Synacor complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Synacor is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.? In certain situations, Synacor may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In compliance with the Privacy Shield Principles, Synacor commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Synacor at [email protected].
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website at https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
Synacor has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU and Switzerland in the context of the employment relationship.
Changes to this Policy
Questions about this privacy statement, the practices or dealing with the Websites or Mobile App should be directed to:
40 La Riviere Drive, Suite 300
Buffalo, NY 14202
In addition to the policies above, the following items refer specifically to www.synacor.com.
We collect Personal Data on www.synacor.com when you apply for a job. If you apply for a job, we will collect through our job application service provider, information including your name, email, address, phone number and resume. We use a third party service provider to manage our job postings and resume submissions. This third party is prohibited from using your Personal Data for promotional purposes.
We post customer testimonials/comments/reviews on our website which may contain Personal Data. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you want your testimonial, comments or reviews removed please contact us at [email protected].
You will not receive any communications from the Synacor.com website unless you contact us for a specific request or submit a job application. See above how to modify your Personal Data submitted.
In addition to the policies above, the following items refer specifically to 排列三计算器
We may share your information with third parties who provide services on our behalf to help with our business activities such as processing payments. These companies are authorized to use your Personal Data only as necessary to provide these services to us.